Understand basic email concepts |
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Navigate between the Outlook areas |
| Customise the Outlook environment |
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Compose a new email message |
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Attach a file to an email message |
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Use the CC and BCC fields |
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Reply to or forward an email |
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Save an attachment from an email |
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Flag a message for follow-up |
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Apply a category to email messages |
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Manage Spam using Junk Email options |
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Create folders to store messages |
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Create appointments or meetings in the Calendar |
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Include Outlook Items in an appointment or meeting |
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Create recurring appointments |
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Create new contacts in People area |
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Manage and customise contact information |
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Create a Task |
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Set Tasks as Completed |
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Assign Tasks to others |
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Print email messages, calendar items or tasks |
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Create folder structure to store messages |
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Add folders to favourites list |
| Customise Quick Steps |
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Create an email template |
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Use Quick Parts and AutoText |
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Use Rules to automate processes |
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Use Search functions |
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Create a custom search folder |
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Customise the Current View |
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Apply Conditional Formatting to messages |
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Assign categories to messages and appointments |
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Create a message using voting buttons |
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Create an appointment based on an email |
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Create recurring calendar items |
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Apply delegate access to your calendar |
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Schedule a meeting |
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Use the Scheduling Assistant |
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Create, edit and share Contacts |
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Create a distribution list |
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Use the To-Do or Tasks List |
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Create a new task |
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Assign tasks to others |
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Respond to a task request |
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