Microsoft Outlook Advanced

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    Skills Analysis
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    Understand basic email concepts

    Navigate between the Outlook areas

    Customise the Outlook environment

    Compose a new email message

    Attach a file to an email message

    Use the CC and BCC fields

    Reply to or forward an email

    Save an attachment from an email

    Flag a message for follow-up

    Apply a category to email messages

    Manage Spam using Junk Email options

    Create folders to store messages

    Create appointments or meetings in the Calendar

    Include Outlook Items in an appointment or meeting

    Create recurring appointments

    Create new contacts in People area

    Manage and customise contact information

    Create a Task

    Set Tasks as Completed

    Assign Tasks to others

    Print email messages, calendar items or tasks

    Create folder structure to store messages

    Add folders to favourites list

    Customise Quick Steps

    Create an email template

    Use Quick Parts and AutoText

    Use Rules to automate processes

    Use Search functions

    Create a custom search folder

    Customise the Current View

    Apply Conditional Formatting to messages

    Assign categories to messages and appointments

    Create a message using voting buttons

    Create an appointment based on an email

    Create recurring calendar items

    Apply delegate access to your calendar

    Schedule a meeting

    Use the Scheduling Assistant

    Create, edit and share Contacts

    Create a distribution list

    Use the To-Do or Tasks List

    Create a new task

    Assign tasks to others

    Respond to a task request

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