Booking Terms and Conditions

We’re committed to delivering high-quality, training experiences. To ensure clarity and a smooth booking process for all clients, the following terms and conditions outline our policies regarding pricing, payments, cancellations, and other important details. By confirming a booking with us, you acknowledge and agree to these terms. If you have any questions or need clarification, please don’t hesitate to contact us.

Private Course Bookings

  1. All prices are in Australian (AUD) dollars and are inclusive of Australian Goods and Services Tax (GST) unless otherwise noted.
  2. A 50% deposit is payable within 14 days of course booking. If no deposit is received, dates may be made available to other clients for booking. A separate deposit & balance invoice can be issued on request.
  3. All course booking balances are due within 3 business days of each training session.
  4. Changes made to the number of participants attending a course date can be made up until the morning of training. Any variation to the number of participants will be invoiced separetly after training and will be payable within 3 business days of the course date. 
  5. Any monies in credit can be used towards future course bookings and will be held for up to 12 months from the original course date. No refund of monies available.

Public Course Bookings

  1. All prices are in Australian (AUD) dollars and are inclusive of Australian Goods and Services Tax (GST) unless otherwise noted.
  2. All courses must be paid in full at least 5 business days prior to the training date.
  3. All public courses have a minimum number of participants to run, if this minimum is not reached, participants will be offered attendance at the next available date, or offered a full refund.
  4. Any costs in credit can be used towards future course bookings and will be held for up to 12 months from the original course date. No refund of monies available.

Rescheduling of private and public courses

  1. Rescheduling of course dates must be received in writing via email to info@beltan.com.au. Rescheduling requests will only be accepted if received by close of business, 5 business days prior to the commencement of a course.
  2. Rescheduling of courses within 5 business days of commencement will incur a transfer fee equal to 50% of the original course cost.

Cancellations

  1. Cancellation of course dates must be received in writing via email to info@beltan.com.au. Cancellations will only be accepted if received by close of business, 5 business days prior to the commencement of a course.
  2. No refund will be given for cancellations within 5 business days of the course date.
  3. Beltan Consultancy reserves the right to make alterations or changes to a previously confirmed training course date including but not limited to, illness of the Trainer or Consultant. In such cases, Beltan Consultancy will endeavour to inform the Client as soon as possible to reschedule the course date to the earliest convenient date.

Training Sessions & Materials

  1. All sessions, including live and online delivery, are protected by copyright. Participants must not record, film, photograph, screenshot, copy, share, or distribute any part of a session without prior written permission. Unauthorised recording or distribution may result in removal from the session and further action under applicable copyright laws.
  2. All training materials provided by Beltan Consultancy, whether in digital or physical format, are supplied for the exclusive use of participants who attend the training session. These materials must not be copied, shared, distributed, or otherwise made available to any individual who has not attended the relevant training, including other employees or representatives of the same organisation. Attendance at a training session does not grant a licence for wider internal distribution of materials. Any unauthorised use or distribution may result in action under applicable copyright laws.

Other

  1. Beltan Consultancy shall in no circumstances be liable for any loss of profit suffered directly or indirectly following attendance at any training by a client’s employees, contractors or subcontractors.

Beltan Consultancy reserves the right to update and/or alter this Booking Terms and Conditions at any time, and it is the client’s responsibility to be aware of their responsibilities in accordance with this policy.

Last Updated: 28 May 2026

Scroll to Top