Microsoft Outlook Introduction
Instructor-Led Outlook Course
Learn how to use Outlook with our one-day course.
Our Outlook course will introduce you to the range of features available within Microsoft Outlook. Learn how to manage your day and prioritise emails and tasks when needed.
Explore the range of email functions plus scheduling with the Outlook Calendar, Tasks and the To Do list.
Explore the key concepts in Outlook.
Gain practical skills from our experienced trainers with real world examples and plenty of tips and tricks. Experience one on one training or have colleagues join you in a private training session.
Microsoft Outlook Course
Course Description
Microsoft Outlook Introduction is part of a 2-level study program. This Outlook course is designed to provide participants with the skills to be able to send and receive emails, schedule appointments and maintain contact information.
Learning Outcomes
At the completion of Microsoft Outlook Introduction you should be able to:
- understand basic email concepts
- start Microsoft Outlook and navigate its key features
- create and send email messages
- receive emails in your Inbox and then work with them
- competently work with file and item attachments within email messages
- work with message flags and reminders
- work effectively with junk email
- work with the Calendar feature
- create and work with Contacts
- create and work with Tasks
Prerequisites
This Microsoft Outlook course assumes little or no knowledge of the software. However, it would be beneficial to have a general understanding of personal computers and the Windows operating system.
Course Duration
The Microsoft Outlook Introduction course is run over one-day but can be customised to suit your needs.
Course Overview
Email Concepts
- How Email Works
- Email Addresses
- The Benefits of Email
- Email Etiquette
- Email and Viruses
- Digital Signatures
Getting started with Outlook
- Starting Outlook
- Common Outlook Elements
- Customising the Outlook environment
- Navigating between the Outlook screens
- The Outlook Today screen
- Time saving shortcuts
- Changing the Current View
Sending Email
- Compose a new email message
- Access the Address Book
- Check spelling
- Set email Importance
- Create a Signature
- Use CC and BCC functions
- Use Formatting options
- Use message options
- Set Read and Delivey receipts
Receiving Email
- Receive email messages
- Preview an email message
- Reply to an email
- Forward an email
- Delete email messages
- Find or filter email messages
Work with Attachments
- Insert an attachment
- Attach other Outlook items
- Preview an attachment
- Open an attachment
- Save an attachment
Flag email messages
- Flag an email message
- Send an email with a Flag
- Add a reminder to an email
- Change the default Quick Click flag
- Remove a Flag
Storing Email
- Create folders to store messages
- Create a folder hierarchy
- Rename or move folders
- Delete folders
- Add folders to the Favorites list
Manage Junk Email
- Explore Spam and Junk Email
- Understand Phishing emails
- Explore Junk Email options
- Mark messages as Junk
- Mark messages as Safe
- Manage Safe Senders List
- Delete Junk Email
Outlook Calendar
- Access the Calendar
- Display specific dates
- Navigate within the Calendar
- Change the Current View
- Add a second time zone
- Create appointments
- Create a meeting and invite others
- Schedule multi-day or recurring events
- Delete an appointment
- Categorise your appointments
- Print your calendar
- Share your Calendar
People (Contacts)
- Understand the People view
- View your Contacts
- Create a new contact
- Enter additional contact information
- Insert a contact picture
- Print contact details
Tasks
- Tasks and the To-Do List
- Create a task
- Attach a file to a Task
- Change Task views
- Sort tasks
- Work with Tasks
- Delete a task
- Mark a Task as complete
- Assign tasks to others
- Print your Task list
Course Pricing
Our bespoke training courses allow you to pick and choose the content for your session. We provide a cost-effective way of training small teams or larger groups.
Pricing as of 1st April 2024. All prices are including GST.
| Number of participants |
In-Person* Cost per day |
Online Cost per day |
|---|---|---|
| 1 participant | $660.00 inc GST | $605.00 inc GST |
| 2 participants | $836.00 inc GST | $781.00 inc GST |
| 3 participants | $1,012.00 inc GST | $957.00 inc GST |
| 4 participants | $1,188.00 inc GST | $1,133.00 inc GST |
| 5 participants | $1,364.00 inc GST | $1,309.00 inc GST |
| 6 participants | $1,540.00 inc GST | $1,485.00 inc GST |
Contact us for pricing with 6+ participants.
* Within 50km driving distance from NSW 2567. Additional travel costs may apply outside this distance.
Course Inclusions
Skills Analysis
Take advantage of our free online skills analysis prior to your training to ensure you’re enrolled in the right course.
Certificate
After completing the course you’ll receive a certificate to show off your new-found Microsoft Outlook knowledge.
We come to you
To save your business time, money and unnecessary travel, we come to you, delivering our training at your premises.
Hands-on training
We’re big believers in hands-on learning so you’ll be on a computer and building your skills in real-time.
Email Support
Access unlimited support following your training course to build on your learning and ask any burning questions.
Real-world examples
There’s nothing better than working through real-world examples to reinforce learning and increase your confidence.
Related Courses
Outlook Advanced
- 1 day course duration