Microsoft Outlook Intermediate

Course Description

Microsoft Outlook Intermediate is part of a 2-level study program. This course is designed to provide participants with the skills to be able to sufficiently manage and organise email, schedule meetings with colleagues, manage contact information, create task requests and more.

Learning Outcomes

At the completion of Microsoft Outlook Intermediate you should be able to:


Microsoft Outlook Intermediate assumes some knowledge of the software and it would be beneficial to have a general understanding of personal computers and the Windows operating system.

Course Duration

The Microsoft Outlook Intermediate course is run over one-day but can be customised to suit your needs.

Course Overview

  • Copy text within a message
  • Copy text between messages
  • Copy from another source
  • Delete text
  • Remove an attachment
  • Create a message folder
  • Move, copy and delete messages
  • Recover deleted messages
  • Clean up conversations
  • Work with Favourites
  • Automate common tasks with Quick Steps
  • Use Instant Search
  • Search query syntax
  • Use Recent Search
  • Use a Search Folder
  • Create a custom Search Folder
  • Change the current view
  • Arrange messages within a view
  • Sort messages within a view
  • Format columns in a view
  • Add a filter to a custom view
  • Create a new colour category
  • Assign a colour category
  • Find messages with a category
  • Remove categories from messages
  • Delete a colour category
  • Create a new rule from a template
  • Select Rule Conditions
  • Select Rule Actions
  • Select Rule Exceptions
  • Name and review a rule
  • Test a rule
  • Manage existing rules
  • Effective email management
  • Recall a sent message
  • Print a message
  • Message formats
  • Choose Themes and Stationery
  • Save a message draft
  • Send a voting message
  • Response to a voting message
  • Quickly schedule an appointment
  • Reschedule an appointment
  • Create recurring appointments
  • Schedule an event
  • Schedule free and busy times
  • Categories activities
  • Print your calendar
  • Schedule a meeting
  • Meeting response options
  • Tracking meeting responses
  • Add or remove attendees
  • Cancel a meeting
  • The Scheduling Assistant
  • Add a contact from an email
  • Add a contact to Favourites
  • Contact a contact
  • Forward contents
  • Create a contact group
  • Use a contact group
  • Delete members from a contact group
  • Create a Task request
  • Response to a Task request
  • Complete an assigned Task
  • View updated Task requests

Course Includes

Skills Analysis


We come to you

Hands-on training

Email Support

Real-world examples

Course Pricing

Pricing as of 1st July 2019. All prices are exempt of GST. All prices are PER SESSION, not per person.

Number of participants Investment (per day)
1-on-1 Training $500.00
2-3 participants $650.00
4-6 participants $800.00
7-8 participants $950.00
9-10 participants $1,200.00

Above costs are for training conducted within the Sydney region and is subject to travel fees dependent on location. Pricing provides a guide only and will be confirmed at time of booking enquiry.

Course Overviews

Microsoft Outlook Computer Training Courses

Outlook Introduction

- 1 day course duration

Call Now Button