Certifications:

- Certificate II in Information Technology
- Certificate III in Information Technology
- Certificate IV in Information Technology (Network Support)
- Certificate IV in Assessment and Workplace Training
- Microsoft Certified Professional (Windows 98 & 2000)
- Microsoft Office Specialist (Office 2000 Master)
- Microsoft Office Specialist (Office 2002 Master)

Experience:

- Over 10 years experience in computer training within a variety of applications for both small and large audiences. Applications include:

• Microsoft Office 2000 - 2007 (Word, Excel, PowerPoint, Access, Outlook, Publisher)
• Microsoft FrontPage
• Adobe Dreamweaver and Photoshop Elements
• MYOB Accounting
• Numerous freeware programs including Google products (Picasa 3, Google SketchUp, Google Earth), Drawing for Children, Pivot StickFigure Animator, and much more

- Over 10 years experience in help desk and technical support including:

• Microsoft Windows desktop operating systems
• Microsoft Windows server operating systems
• Microsoft Exchange server
• Microsoft ISA server
• Full network setup and support
• Firewall and antivirus solutions
• ADSL and internet connectivity
• Help desk support
• Remote support

- Belinda has presented at numerous conferences across Australia and has presented in both demonstration format or presentation modes to both small and large groups of corporate and education audiences.